Dining Experience Ambassador

1 week ago

Singapore beBeeF & B Full time $3,600 - $5,400

Food Service Manager

The F&B Captain plays a pivotal role in ensuring guest satisfaction and maintaining a safe work environment.

This individual is responsible for promoting a positive dining experience, establishing rapport with guests to build loyalty, and gathering feedback to ensure satisfaction.

  • Guests are provided with a pleasant and memorable dining experience.
  • Dining areas are monitored, maintained, and kept clean and safe.
  • Menu questions are answered, and menu selections are assisted.
  • Staff is supervised and trained to meet excellence standards.
  • In the manager's absence, this person acts as supervisor on duty.
  • Opening and closing duties/checklists are completed in a timely manner.
  • Food service coordination takes place between kitchen and dining staff.
  • Guest satisfaction is checked for each food course and beverage.
  • Accurate final bills are presented to guests, and payments are processed.
  • Additional duties related to food and beverage service may be assigned by the manager.

Key Qualifications:

  • Excellent communication skills, both spoken and written.
  • A pleasing personality.
  • Good knowledge of food and beverage service.
  • A team player with problem-solving skills.

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