Senior Heavy Duty Equipment Maintenance Specialist

1 week ago

Singapore beBeeFieldServiceEngineer Full time $60,000 - $90,000
Job Opportunity

We are seeking a skilled and experienced Field Service Engineer to join our team. This is an exciting opportunity for a motivated individual who wants to make a difference in the industry.

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Responsibilities:
  • Conduct on-site service, repair, and maintenance tasks ensuring high-quality workmanship and customer satisfaction.
  • Deliver excellent after-sales service to guarantee optimal equipment performance post-delivery.
Technical Expertise:
  • Diagnostics and problem-solving skills to resolve mechanical, electrical, and hydraulic issues in heavy-duty equipment.
  • Provide expert-level support to the service team for complex fault analysis and breakdown resolution.
Customer Engagement:
  • Regularly visit customers to assess service needs, build relationships, and provide technical assistance.
  • Organize and execute equipment demonstrations based on customer requirements.
  • Submit detailed visit reports to management after each customer interaction.
Sales & Maintenance:
  • Promote and sell service contracts, preventive maintenance packages, and repair services to new and existing clients.
  • Coordinate with management to ensure service contracts are proposed within one month of equipment delivery.
Reporting & Documentation:
  • Complete service reports for every job and obtain customer sign-off.
  • Maintain accurate documentation of service activities, including spare parts usage and inventory updates.
Asset Management:
  • Accountable for all company tools, service equipment, and vehicles assigned.
  • Ensure proper usage, routine maintenance, and safe storage of all issued assets.
Requirements:
  • Diploma in Electrical or Mechanical Engineering, or equivalent technical qualification.
  • Minimum 4–5 years of hands-on experience servicing heavy-duty machinery, including installation, maintenance, and troubleshooting.
  • Proficient in interpreting electrical diagrams and hydraulic schematics.
  • Strong understanding of mechanical, electrical, and hydraulic systems in industrial equipment.
  • Demonstrated diagnostic and analytical problem-solving abilities.
  • Capable of working independently or as part of a field service team in diverse and dynamic environments.

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