
Offline Store Operations Manager
2 days ago
Are you a seasoned retail professional looking for a new challenge? Do you have experience in managing multi-store retail operations and driving sales growth?
We are seeking an experienced Offline Retail Channel Manager to oversee the day-to-day operations of our offline retail stores. This is a fantastic opportunity to join a dynamic team and take your retail career to the next level.
Key Responsibilities:
- Oversee the day-to-day operations of all offline retail stores
- Develop and implement strategies to increase store sales and profitability
- Manage, train, and motivate retail staff to achieve performance goals
- Monitor store performance, sales reports, and KPIs
- Ensure excellent customer service standards are consistently delivered
- Manage stock levels, inventory control, and replenishment cycles
- Coordinate with suppliers, logistics, and headquarters for smooth supply chain operations
- Implement and ensure adherence to company policies, visual merchandising, and brand guidelines
- Plan and execute promotional campaigns and in-store events to boost sales
- Resolve escalated customer issues effectively and professionally
- Conduct regular audits to ensure compliance with safety, hygiene, and operational standards
Requirements:
- Degree in Business or related field
- Proven experience in retail operations management (preferably in multi-store settings)
- Strong leadership, people management, and decision-making skills
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving ability
- Proficiency in MS Office and retail POS systems
- Ability to work in a fast-paced, customer-focused environment
What We Offer:
A competitive salary package, opportunities for career growth and development, and a dynamic work environment.
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