
Marine Claims Professional
4 days ago
We are seeking a highly skilled and experienced Marine Claims Manager to join our team. As a Marine Claims Manager, you will be responsible for overseeing and driving the regional portfolio for marine claims (hull & machinery, cargo, FFL). Your primary goal will be to provide delivery of claims services, determine proper policy coverage, investigate, evaluate, and negotiate assigned cases.
Key Responsibilities:
- Oversee and drive claims performance throughout the region.
- Maintain current knowledge of insurance guidelines and policy changes and modifications.
- Contribute to the refinement of processes and procedures to improve Claims systems and procedures.
- Approve claims within appropriate authority levels.
- Maintain good client relationships with insured, agents, service providers, and the general public.
- Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out.
- Evaluate recoverable amounts and follow up effectively.
- Ensure legitimate claims are paid in accordance with policy conditions by providing technical expertise and leadership.
- May supervise the investigation and settlement of all claims within the team.
- Manage and supervise Claims staff.
Requirements:
- Customer Service skills.
- Organizational and communication skills.
- Analytical and negotiation skills.
- Basic English Communication Skills.
- Strong knowledge of insurance industry and claims processes.
Benefits:
- Flex and hybrid working options.
- Work from home policy.
- Paternity leaves matching with maternity leave.
- Well-being programs.
- Pensions.
- Medical benefits.
- Globally, access to online learning via LinkedIn Learning.
- On top of annual leaves, 3 additional days off (Family care leaves).
- Study leave.
- Marriage leave.
- Internal Appreciation program with points to redeem nice merchandise and life experiences.
About Us:
We are an equal opportunity employer and are committed to creating a diverse and inclusive work environment. We believe that our employees are our greatest asset and are essential to our success. We offer a comprehensive range of benefits and opportunities for growth and development. If you are passionate about delivering exceptional customer service and have a strong background in insurance claims management, we encourage you to apply.
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