Operational Leadership Position

2 days ago


Singapore Kuok Full time

About the Company

Kuok is a well-established organization with a strong presence in the industry. Our company values are built on a foundation of excellence, innovation, and customer satisfaction.


Job Description

The Senior Manager/Manager, Operations role plays a critical part in leading the operations team to manage the service operations and maintenance of our mall and office buildings. Key responsibilities include planning, formulating, managing, and overseeing the operations, maintenance, and upkeep of these facilities.

We are looking for a seasoned professional who can implement master schedule maintenance programs for all M&E systems and services. This includes planning, managing, and monitoring to ensure that preventive maintenance is carried out to specifications with compliance to regulatory requirements.

The ideal candidate will be responsible for identifying and rectifying operational issues promptly, setting benchmarks for monitoring performance of key contractors, and ensuring that expected standards are adhered to.

In addition, the successful candidate will be responsible for operations administration, management of service contracts, preparation and collation of relevant management reports, review and improvement of SOPs and workflows, and maintaining good relations with tenants.


Required Skills and Qualifications

  • Bachelor's degree in Estate Management, Building, Mechanical & Electrical Engineering or equivalent
  • Certified as SFSM (preferred)
  • Minimum of 8 years of relevant experience with at least 3 years in a managerial role in a similar capacity
  • Experience in property management, shopping mall or retail environment with involvement in asset enhancement projects will be an added advantage
  • Sound knowledge of M&E, Civil Security, Fire Safety and Estate management
  • Possess strong leadership, people management, result-oriented and able to work within tight deadlines
  • Possess good command of both written and spoken English
  • Computer literate with good report writing skills


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