Club Operations Manager
2 months ago
As a key member of the Concorde Hotel Singapore team, the Club Operations Assistant plays a vital role in ensuring the smooth operation of our hotel club. This dynamic individual will be responsible for managing daily club operations, including front desk and guest services, to provide an exceptional experience for our guests.
Key Responsibilities:
- Oversee the maintenance of club facilities to ensure they meet quality standards.
- Coordinate with maintenance and housekeeping teams to address any issues promptly.
- Provide exceptional customer service, addressing guest inquiries, concerns, and complaints in a professional and timely manner.
- Collaborate with colleagues to promote club services and amenities to guests.
Requirements:
- Strong leadership and interpersonal skills.
- Excellent communication and customer service skills.
- Ability to multitask and manage time effectively.
- Problem-solving skills and the ability to handle stressful situations.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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