Patient Service Associate

1 week ago


Singapore TAN TOCK SENG HOSPITAL PTE LTD Full time
Job Summary

We are seeking a compassionate Patient Service Associate to join our dynamic Emergency Department team. As a PSA, you will play a crucial role in ensuring that our patients and their families have a positive experience during their time in the ED.

Key Responsibilities
  • Patient Reception and Registration:
    • Assist patients and their families upon arrival, ensuring all necessary information is accurately recorded.
    • Support the triage process by managing patient flow and coordinating with the medical team.
  • Handling Inquiries and Communication:
    • Provide clear information to patients and families regarding ED procedures, waiting times, and hospital policies.
  • Administrative Duties:
    • Manage patient records and documentation, ensuring all information is up-to-date and properly filed.
Qualifications

Diploma in any discipline/GCE 'A'/'O' Level/Higher NITEC/NITEC in any discipline

Skills and Competencies
  • Excellent communication skills, with the ability to convey information clearly and empathetically.
  • Strong organizational skills, with the ability to manage multiple tasks in a fast-paced environment.
  • Able to multi-task, work in a fast-paced and dynamic environment.
  • Proficiency in using various computer applications.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth within the healthcare industry.
  • A supportive and collaborative work environment where your contributions make a direct impact on patient care.


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