Senior Customer Experience Strategist

3 days ago


Singapore beBeeCustomer Full time
Job Title: Senior Customer Experience Strategist

Description:
We are seeking a highly skilled Senior Customer Experience Strategist to lead the development and implementation of comprehensive customer insights programs. This role will play a pivotal part in enhancing customer satisfaction and touchpoints by driving strategic decision-making across the organization.

Key Responsibilities:
  • Develop and implement strategies to collect and analyze customer insights from various channels.
  • Translate customer data into actionable recommendations to address pain points across touchpoints.
  • Lead segmentation and other insight-related projects.
  • Present insights to internal stakeholders to support data-driven decision-making.
  • Utilize analytics, machine learning, and automation tools to enhance insight generation.

CX Strategy & Community of Practice:
  • Develop and implement CX strategy and roadmap aligned to citizen-centric outcomes.


  • Singapore beBeeCommerciaL Strategist Full time $900,000 - $1,200,000

    Senior Commercial StrategistThis is a pivotal role within our organization, requiring strong leadership and strategic thinking to drive commercial success. As Senior Commercial Strategist, you will play a key part in shaping the future of our business.About the RoleThis senior leadership position encompasses two core areas of accountability:


  • Singapore beBeeTransformation Full time

    The position of Customer Experience Strategist exists to drive customer-centric transformation across the Financial Services industry in APAC.Job Description:Lead a strategic initiative for the development and execution of customer service and contact center transformation strategies. Collaborate with clients to bring innovative ideas to life, building...


  • Singapore US Office of Personnel Management Full time

    **Duties**: Successful Customer Experience Strategists have dedication to mission, the ability to continually re-center on the customers we serve, and willingness to go deep into projects and then zoom out to persuade leadership on the value of this work using data, user research, and customer insights. As a Customer Experience (CX) Strategist, GS-0301-13,...


  • Singapore Google Full time

    Join to apply for the New Customer Onboarding Strategist (English, Bahasa Indonesia) role at Google Join to apply for the New Customer Onboarding Strategist (English, Bahasa Indonesia) role at Google Get AI-powered advice on this job and more exclusive features. Google will be prioritizing applicants who have a current right to work in Singapore, and do...


  • Singapore DR HAACH PTE. LTD. Full time

    **Customer Journey Strategist **As a Customer Journey Strategist, it is essential to have a deep understanding of the customer and their journey to ensure that all touchpoints are streamlined and effective. By implementing customer journey strategies, you can improve customer satisfaction, increase customer loyalty, and ultimately drive business...


  • Singapore beBeeLeader Full time $180,000 - $200,000

    Job Title: Senior IT Strategist">This senior IT strategist will lead the development and execution of a forward-thinking end-user computing strategy aligned with overall business objectives. This role requires strong technical knowledge of end-user hardware, operating systems, mobile platforms, desktop virtualization technologies, collaboration tools, and...


  • Singapore beBeeFinancial Full time

    Job Title: Senior Financial StrategistJob Description:We are seeking a seasoned financial professional to join our team as a Senior Financial Strategist. In this role, you will work closely with clients to understand their complex financial needs and develop tailored solutions to meet their objectives.Your key responsibilities will include understanding and...


  • Singapore International Data Group, Inc. Full time

    **Overview**: Foundry is excited to be recruiting for a Senior Client Strategist to lead strategic client engagements and create marketing programs for our customer base - the world’s largest technology companies in the APAC region. In this role, you will conceptualize, build and present marketing programs that integrate Foundry’s comprehensive catalogue...


  • Singapore Viddsee Full time

    1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Viddsee The Senior Campaign Strategist will be the driving force behind the planning and execution of integrated marketing and communications campaigns. You will turn cultural insights, behavioural data, and client...


  • Singapore beBeeMarketing Full time $40,000 - $50,000

    Job Title: Senior Marketing StrategistJob Description:We are seeking a seasoned Senior Marketing Strategist to develop and execute comprehensive marketing plans that drive customer engagement, retention, and loyalty. The ideal candidate will have a strong understanding of the manufacturing industry, particularly in home appliances.This role involves creating...