Guest Laundry Service Manager

1 day ago

Singapore beBeeLaundry Full time $2,400 - $4,200

Job Title: Laundry Operations Coordinator

The Laundry Operations Coordinator is responsible for the day-to-day management of guest laundry services. This involves ensuring seamless daily operations and providing exceptional customer service.

Responsibilities:

  • Conduct thorough inspections and tagging of guest garments/linen for defects, discoloration, missing accessories, etc.
  • Follow established procedures for checking, washing, drying, pressing, and packing guest laundry.
  • Maintain a clean and organized laundry facility and counter area.
  • Assist with daily counter operations and tasks.
  • Verify accuracy of payments received and reconcile with daily cash reports.
  • Provide leadership in addressing customer-related issues.

Requirements:

  • Prior experience in laundry services is preferred.
  • Strong English communication skills (verbal and written).
  • Proficiency in computer applications.
  • Confident, friendly demeanor and excellent grooming standards.
  • Able to work independently and be hands-on to learn operational processes.
  • Willful ness to operate and manage production efficiently to achieve set KPIs.

What We Offer:

As a Laundry Operations Coordinator, you will have the opportunity to work in a fast-paced environment and develop your skills in laundry services management. You will be part of a team that is dedicated to providing exceptional customer service and ensuring seamless daily operations.

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