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Laundry Service Manager

3 weeks ago

Singapore beBeeLaundry Full time $3,000 - $4,500

Laundry Operations Coordinator Job Overview

This role focuses on supporting the laundry manager in ensuring the smooth operation of guest laundry services.

The key responsibilities include:

  • Assisting with daily tasks at the collection counter and laundry plant to maintain high cleanliness standards.
  • Conducting thorough checks of guest garments for any defects or issues, accurately tagging and reporting them.
  • Ensuring effective management of laundry operations, including monitoring production levels and achieving set Key Performance Indicators (KPIs).
  • Providing exceptional customer service by addressing customer concerns promptly and professionally.
  • Coordinating with customers, resolving any issues that may arise, and maintaining a positive working relationship.

Requirements and Qualifications

To excel in this position, you will need to possess:

  • Previous experience in laundry operations, preferably in a similar capacity.
  • Excellent communication skills, both verbal and written, with a strong command of English.
  • Proficiency in using computers and relevant software applications.
  • A confident and approachable demeanor, with a pleasant disposition and well-groomed appearance.
  • A friendly and meticulous attitude, with a willingness to learn and adapt to new processes.
  • The ability to work independently and as part of a team, demonstrating strong leadership skills when needed.

Benefits

By joining our team, you will have the opportunity to develop your skills and expertise in laundry operations, while contributing to providing exceptional customer service.

This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and working in a fast-paced environment.

We offer a competitive compensation package and opportunities for professional growth and development.