Marketplace Performance Improvement Lead

2 days ago


Singapore This is an IT support group Full time

This is an IT support group, and we are seeking a highly skilled Marketplace Performance Improvement Lead to join our team. As a key member of our Regional Marketplace Operations department, you will play a crucial role in developing and implementing data-driven strategies to improve seller performance metrics.


Job Description:

Performance Improvement :

We use data analytics to monitor trends, identify performance gaps, and develop actionable insights to optimise seller operations.

We work closely with cross-functional teams to resolve complex seller-related issues, leveraging our expertise in operational processes and policies to deliver effective solutions.

To achieve these goals, we require a highly skilled individual with exceptional stakeholder management skills, able to collaborate effectively with teams from diverse markets and backgrounds.


Key Responsibilities:
  • Develop and implement data-driven strategies to improve seller performance metrics
  • Collaborate with internal teams to design scalable solutions for e-commerce processes
  • Drive process improvements through automation and best practice implementation
  • Act as a subject matter expert on operational processes and policies


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