Marketplace Performance Improvement Lead
2 days ago
This is an IT support group, and we are seeking a highly skilled Marketplace Performance Improvement Lead to join our team. As a key member of our Regional Marketplace Operations department, you will play a crucial role in developing and implementing data-driven strategies to improve seller performance metrics.
Job Description:
Performance Improvement :
We use data analytics to monitor trends, identify performance gaps, and develop actionable insights to optimise seller operations.
We work closely with cross-functional teams to resolve complex seller-related issues, leveraging our expertise in operational processes and policies to deliver effective solutions.
To achieve these goals, we require a highly skilled individual with exceptional stakeholder management skills, able to collaborate effectively with teams from diverse markets and backgrounds.
Key Responsibilities:
- Develop and implement data-driven strategies to improve seller performance metrics
- Collaborate with internal teams to design scalable solutions for e-commerce processes
- Drive process improvements through automation and best practice implementation
- Act as a subject matter expert on operational processes and policies
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