IT Field Engineer
4 weeks ago
Position: IT Field Engineer
We are seeking a highly skilled IT Field Engineer to join our team at Sisco Jobs. The ideal candidate will have 5+ years of experience in IT support and a strong background in providing on-site technical support and troubleshooting for IT systems and networks. The IT Field Engineer will be responsible for traveling to client locations, installing and configuring hardware and software, and ensuring that all systems are functioning properly.
Key Responsibilities:
- Providing on-site technical support and troubleshooting for IT systems and networks
- Installing and configuring hardware, software, and peripheral devices
- Diagnosing and resolving technical issues in a timely manner
- Providing excellent customer service and support
- Collaborating with internal teams to ensure seamless integration of IT systems and networks
- Documenting all technical issues, resolutions, and customer interactions
- 5+ years of experience in IT support or a related field
- Strong knowledge of hardware, software, and networking systems
- Excellent troubleshooting and problem-solving skills
- Ability to work independently and prioritize tasks effectively
- Strong communication and customer service skills
- Willingness to travel to client locations as needed
Requirements:
- Proven work experience as a Data Processing Executive or similar role - Proficiency in data processing tools and software - Strong analytical and problem-solving skills - Excellent attention to detail - Good communication and collaboration abilities - Bachelor's degree in Computer Science, Information Technology, or related field
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