Food and Beverage Director

2 weeks ago

Singapur, Singapore Singapore Airlines Full time

Job Title: Food and Beverage Director

Job Summary:

Singapore Airlines is seeking a seasoned Food and Beverage Director to lead our F&B team within the Customer Experience Division. The ideal candidate will be responsible for delivering high-quality F&B offerings through global curation, thoughtful customization, and trendsetting innovation, with the ultimate goal of delighting our customers.

Key Responsibilities:

1. Develop and implement initiatives to refresh inflight and lounge product and services, staying ahead of industry trends.

2. Lead cross-functional teams in planning, competitor research, benchmarking, designing, and trialing new initiatives for product and service enhancements.

3. Plan and execute periodic and seasonal inflight F&B promotions, maximizing customer engagement.

4. Organize workshops and presentations for culinary partners in Singapore and overseas, fostering collaboration and innovation.

5. Communicate and share the latest global food and hospitality trends to shape innovation in SIA's product offerings.

6. Ensure awareness and adherence to SIA's F&B vision, maintaining consistency and suitability across lounges and aircraft.

7. Manage catering budgets effectively for inflight services, balancing customer needs and business interests.

8. Lead a team of F&B Executives and Catering Managers in operationalizing the above-mentioned responsibilities.

Requirements:

1. Background in culinary apprenticeship, culinary degree, or relevant culinary experiences in senior culinary leadership roles.

2. Minimum 15 years of professional culinary/F&B experience or equivalent in a management position, preferably with more than 8 years in inflight service/catering or high-volume catering environments.

3. Extensive knowledge of Asian, Singaporean, Western, and Regional Indian cuisines, trends, products, and service delivery concepts.

4. Good understanding of the airline industry is an advantage.

5. Effective engagement skills with media, public, focus groups, and customers.

6. Strong wine knowledge and understanding of global wine trends and regions.

7. Excellent organizational skills and project management knowledge.

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