Caregiver Support Coordinator

3 days ago

Singapore beBeeRelationship Full time $60,000 - $80,000
Family Support Specialist

About the Role

As a Family Support Specialist, you will play a vital role in delivering psychoeducation and support programmes to caregivers. Your primary responsibility will be to conduct and facilitate these programmes, ensuring that caregivers receive the necessary information, referrals, and emotional support.

Additionally, you will be responsible for promoting awareness of our organisation's programmes and services, as well as supporting outreach and partnership efforts with assigned hospitals and organisations through events, talks, and engagement activities.

You will also be required to build and maintain relationships with assigned partners to explore collaboration opportunities and connect with caregivers.

Furthermore, you will need to ensure timely and accurate entry of data into our CRM system to support analysis and reporting.

Key Responsibilities:

  • Conduct and facilitate Caregivers-to-Caregivers (C2C) Psychoeducation and Caregivers-for-Caregivers (C4C) Support Group Programmes.
  • Provide caregivers with relevant information, referrals, and emotional support where necessary.
  • Promote awareness of our programmes and services.
  • Support outreach and partnership efforts with assigned hospitals and organisations.
  • Build and maintain relationships with assigned partners.
  • Ensure timely and accurate entry of data into the CRM system.
Requirements

To succeed in this role, you will need to possess certain technical competencies and core competencies. The following are some of the key requirements:

Technical Competencies:

  • Proficient in Microsoft Office applications including CRM and good case documentation.

Core Competencies:

  • Caregiver Support & Facilitation – Leading psychoeducation and support programmes, and providing guidance, referrals, and emotional support to caregivers.
  • Outreach & Partnerships – Promoting programmes, engaging communities, and building strong collaborations with hospitals and organisations.
  • Organisational Effectiveness – Ensuring accurate data management, reporting, and contributing to teamwork and strategic objectives.
  • Strong Relationship Management Skills - Ability to engage effectively with colleagues, caregivers, partners, and volunteers.
Preferred Qualifications & Characteristics

While not essential, it is desirable for candidates to possess a degree or higher qualification in Social Work, Counselling, Psychology, or a related field, with 1–2 years of relevant working experience. Additionally, having a passion for supporting families and caregivers of persons with mental health issues would be an asset.

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