Sunnystep Retail Sales Associate: Delivering Exceptional Customer Experiences

1 week ago


Singapore SUNNYSTEP PTE. LTD. Full time
About Sunnystep

Sunnnystep PTE. LTD., a dynamic force in consumer retail, is committed to redefining comfort and innovation in the footwear industry.

Job Summary

We are seeking a highly skilled and dedicated Retail Sales Associate to join our team. This role offers a unique opportunity to work with a talented group of professionals who share a passion for delivering exceptional customer experiences.

Key Responsibilities
  • Customer Service: Provide a high level of service to customers, ensuring their needs are met and exceeded throughout their shopping experience.
  • Sales and Transactions: Process sales transactions accurately using the point-of-sale (POS) system, including handling cash, credit/debit card payments, and returns. Meet or exceed sales targets by actively promoting products, upselling, and cross-selling.
  • Store Maintenance: Ensure the store is clean, organized, and well-stocked at all times, including the sales floor and backroom areas. Assist with visual merchandising, including arranging displays, setting up promotional materials, and maintaining store aesthetics.
  • Inventory Management: Assist with inventory control tasks, including receiving shipments, checking stock levels, and conducting stock counts. Report discrepancies or issues with inventory to the management team.
  • Customer Engagement: Build and maintain positive relationships with customers to encourage repeat business and loyalty. Engage in active listening to understand customer needs and preferences.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of retail or customer service experience preferred but not required.
  • Skills: Strong interpersonal and communication skills with the ability to engage and assist customers effectively. Basic math skills and familiarity with point-of-sale (POS) systems.
Compensation and Benefits

The estimated salary for this position is SGD $40,000 - $50,000 per annum, depending on qualifications and experience. We also offer a comprehensive benefits package, including opportunities for career growth and professional development.

Please note that the compensation details are subject to change based on company policies and market conditions.


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