AI Customer Support Specialist
7 days ago
About Our AI-Powered Customer Service System:
",">- Develop and implement an AI-driven conversational customer service agent to handle e-commerce inquiries, complaints, refunds, dispute resolutions, and logistical issues.
- Design and optimize AI customer support systems for high-volume, complex user inquiries with high response accuracy and reliability.
- Enhance LLM-based customer interaction models to improve customer support interactions, reducing errors, hallucinations, and irrelevant responses.
- Create automated dispute resolution and policy-adaptive AI to handle disputes, verify transaction details, and ensure platform compliance in automated responses.
- Develop multilingual support and translation models to enhance the platform's AI translation capabilities for real-time multilingual customer service interactions.
- Refine response evaluation metrics to track customer satisfaction and improve conversational AI quality through A/B testing and iterative optimization.
- A collaborative and dynamic work environment that fosters innovation and creativity.
- Opportunities for professional growth and development in a rapidly evolving industry.
- A competitive compensation package and comprehensive benefits program.
We are committed to creating an inclusive and diverse workplace culture that values and celebrates individual differences.
","En-
Customer Service Specialist
2 weeks ago
Singapore PLAUD ai Full time $90,000 - $120,000 per yearABOUT PLAUD AI PLAUD AI is a pioneering AI-native hardware and software company that turns meetings and conversations into actionable insights with AI devices like PLAUD NOTE and PLAUD NotePin. By recording, transcribing, and summarizing real-life conversations, our solutions boost productivity and save time. Designed for precision and flexibility, whether...
-
High-Performance Desktop Support Specialist
1 week ago
Singapore beBeeDesktop Support Specialist Full timeUnlock a world of opportunities as a Desktop Engineer with our forward-thinking team Job Description: We are seeking a skilled and motivated individual to join our team as a Desktop Engineer. In this role, you will be responsible for providing desktop support to customers, addressing a range of IT topics and issues. Your primary goal will be to deliver...
-
Principal AI Specialist, Customer Success
3 weeks ago
Singapore Zendesk Full timePrincipal AI Specialist, Customer Success The Principal AI Specialist, Customer Success role is a dynamic customer advisory role responsible for helping customers achieve business outcomes as fast as possible using Zendesk AI solutions. The overarching objective is to ensure Zendesk customers realize business value and outcomes from their investment in...
-
Principal AI Specialist, Customer Success
4 days ago
Singapore Zendesk Full timePrincipal AI Specialist, Customer Success The Principal AI Specialist, Customer Success role is a dynamic customer advisory role responsible for helping customers achieve business outcomes as fast as possible using Zendesk AI solutions. The overarching objective is to ensure Zendesk customers realize business value and outcomes from their investment in...
-
Principal AI Specialist, Customer Success
2 weeks ago
Singapore Zendesk Full timePrincipal AI Specialist, Customer Success The Principal AI Specialist, Customer Success role is a dynamic customer advisory role responsible for helping customers achieve business outcomes as fast as possible using Zendesk AI solutions. The overarching objective is to ensure Zendesk customers realize business value and outcomes from their investment in...
-
AI Commercial
2 weeks ago
Singapore Luminance AI Full time $40,000 - $60,000 per yearAI Commercial & Growth Intern Singapore This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is disrupting the...
-
Conversational AI Support Specialist
1 week ago
Singapore beBeeTechnical Full time $72,000Technical Support Specialist RoleWe are seeking a skilled Technical Support Specialist to maintain support for our conversational AI products. This role involves providing timely and effective support, troubleshooting technical issues, and ensuring the smooth operation of our live products.Key Responsibilities:Product Support: Provide timely support for live...
-
Principal AI Specialist, Customer Success
2 weeks ago
Singapore Zendesk Full timePrincipal AI Specialist, Customer Success The Principal AI Specialist, Customer Success role is a dynamic customer advisory role responsible for helping customers achieve business outcomes as fast as possible using Zendesk AI solutions. The overarching objective is to ensure Zendesk customers realize business value and outcomes from their investment in...
-
Principal AI Specialist, Customer Success
4 weeks ago
Singapore Zendesk Singapore PTE (Singapore) Full timePrincipal AI Specialist, Customer Success page is loadedPrincipal AI Specialist, Customer Success Apply remote type In Office locations Singapore, Singapore time type Full time posted on Posted 15 Days Ago job requisition id R32049Job Description The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers...
-
AI Solution Architect
2 weeks ago
Singapore Mistral AI Full timeAbout Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed...
