Senior Experience Designer
1 month ago
Are you a seasoned designer with a passion for crafting exceptional digital experiences? Do you thrive in a collaborative environment where creativity meets innovation? We're seeking a Senior Experience Designer to join our OCBC Experience Design team, where you'll play a key role in shaping the future of our customers' financial experiences.
Key Responsibilities- Collaborate with product management, tech development, and external agency teams to drive design solutions and prioritize workflows.
- Develop and present design solutions or vision to stakeholders and key executives.
- Own the entire product development process, ensuring design quality from concept to development to User Acceptance Testing phase.
- Inspire teammates, mentor, and evangelize interaction best practices and design/system thinking throughout the organization.
- Facilitate discussions to understand goals, business/industry requirements, and technical constraints.
- Plan, conduct, or observe customer interviews and synthesis sessions to ensure design solutions are grounded in customer insight and behavior.
- At least 8 years of experience designing sophisticated and elegant consumer digital solutions.
- Excellent interpersonal and communications skills, with the ability to collaborate effectively with cross-functional teams.
- Honed design intuition and empathy, with a solid track record of shipping digital or mobile applications that balance customer insights and business needs with measurable results.
- Strong grasp of design and systems thinking, with the ability to methodically break down problems and understand constraints before approaching solutions.
- Experience working with and contributing to a component-based design system and documenting front-end requirements.
- Ability to work autonomously, be self-driven, and multitask across projects in different stages.
- Constant awareness of design trends, best practices, innovation ideas, and consumer behavior in relevant industries.
OCBC is a leading financial institution in Asia, committed to delivering exceptional customer experiences through innovative design and technology. Our Experience Design team is passionate about creating in-depth end-to-end financial solutions for personal and business banking customers.
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