Trade Support Officer

2 weeks ago


Singapore beBeeCustomer Full time $40,000 - $60,000

We are looking for a dedicated professional to fill the position of Trade Support Officer.

Job Description

  • Main Responsibilities:
  • Coordinate and manage import/export documentation, ensuring accuracy and compliance with regulations.
  • Key Tasks:
  • Prepare shipping documents, including bills of lading and FTA agreements.
  • Provide exceptional customer support, addressing queries and resolving issues related to shipments.
  • Collaborate with the warehouse team to ensure seamless export/import shipment preparation.
  • Handle customer inquiries and complaints in a timely and professional manner.
  • Send necessary information and documentation to clients, agents, and shipping companies efficiently.
  • Additional Responsibilities:
  • Generate profit and loss statements for each shipment.
  • Maintain good relationships with agents and shipping companies.

Requirements

  • A minimum GCE N or O level / Diploma in any discipline.
  • Demonstrate a responsible attitude, ability to work independently, and as part of a team.
  • Prior experience in logistics/shipping/freight forwarding is preferred.

Desirable Skills:

  • Proficiency in Microsoft Office, Excel, and Word.
  • Customer support and interpersonal skills.
  • Excellent communication skills.
  • Familiarity with freight and team management.


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