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Financial Risk Operations Specialist

1 week ago

Singapore Robinhood Full time

At Robinhood, we're pushing the boundaries of financial accessibility. Our mission is to provide a seamless experience for our customers while mitigating firm risk through effective margin management.

About the Role

We're seeking a seasoned Margin Risk Specialist to join our Trading Services team in Singapore. As a key member of our team, you'll be responsible for analyzing and resolving margin calls, communicating with customers via phone or email to resolve escalated issues, and reviewing risk-based alerts.

You'll also contribute to options-related and trading operations, ensuring the smooth execution of our margin business. Your expertise will help us deliver an excellent end-customer experience while mitigating firm and customer risk.

Main Responsibilities:

  • Review daily margin calls and execute the firm's margin sellout process
  • Research, prioritize, and resolve margin-related customer escalations
  • Mitigate firm and customer risk through intraday alert monitoring and proactive resolution of account issues
  • Manage accounts risks from over-leveraging due to options exposure
  • Respond to and remediate options-related SEVs

Requirements:

  • Bachelor's degree in Accounting/Finance/Economics/Business/Statistics/Actuarial Science or equivalent experience in a financial field
  • Currently have or ability to obtain CMFAS Modules for Rules: RES1B and RES 2B, or RES 12B
  • Strong interpersonal skills and excellent attention to detail
  • Ability to communicate clearly and concisely (both verbal and written)
  • Self-motivated, flexible, deadline-oriented, able to complete tasks with minimal supervision