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Front Office Ambassador

3 weeks ago


Singapore beBeeHospitality Full time $2,500 - $4,000
Hotel Front Office Representative

We are seeking a highly skilled and enthusiastic individual to join our front office team as a Hotel Front Office Representative. As a key member of our hotel operations, you will be responsible for ensuring that guests receive exceptional service and have a memorable experience during their stay.

This role is ideal for individuals who are passionate about delivering excellent customer service, working in a fast-paced environment, and contributing to the success of our hotel.

In this role, you will be responsible for executing all duties related to the hotel's front office operations, including registration of guests during check-in, checking/verifying guests' particulars, updating of room status, departure calls/checks, etc.

You will also be responsible for cashiering duties, such as computing and collecting applicable rates from guests, as well as answering inquiries by guests via email, phone, or at the counter, and rendering reasonable assistance/services within the expectations of maintaining excellent hospitality standards.

The ideal candidate will possess a minimum secondary education, with a minimum of 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered, as on-the-job training will be provided.

Able to speak and understand English, independent, and able to work under pressure, comfortable working during weekends and public holidays, and a Singaporean only.

Responsibilities:
  • Execute all duties related to the hotel's front office operations.
  • Cashiering duties, such as computing and collecting applicable rates from guests.
  • Answering inquiries by guests via email, phone, or at the counter.
  • Render reasonable assistance/services within the expectations of maintaining excellent hospitality standards.
Requirements:
  • Minimum secondary education.
  • Minimum 3 years of hotel front office working experiences preferred.
  • Able to speak and understand English.
  • Independent and able to work under pressure.
  • Comfortable working during weekends and public holidays.
  • Singaporean only.
Benefits:

We offer a supportive and inclusive work environment, where everyone has the chance to learn, grow, and succeed. Our employees are committed to providing a premium product and a memorable experience for our guests.