Senior Arrears Management Professional
3 weeks ago
Senior Arrears Management Assistant
About the Role
This position will provide critical support in executing the arrears management process for a portfolio of properties, collaborating with internal and external stakeholders to ensure timely resolution of delinquent cases.
Key Responsibilities
- Engage with tenants to address arrears matters and negotiate payment plans
- Prepare and present regular arrears reports to stakeholders, outlining recovery plans for delinquent cases
- Ensure prompt follow-up on generating arrears reports and letters
- Maintain accurate records of reports and documents
- Provide administrative support to the arrears management team
Requirements
- Diploma with at least 2 years of relevant experience in arrears management or 4 years of administrative experience
- Proficient in MS Office applications, including Word, PowerPoint, and Excel
- Meticulous, highly organized, and able to work independently with excellent communication and interpersonal skills
- Knowledge of SAP system is an added advantage
Join Mapletree
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