Technical Support Specialist
2 days ago
We are seeking a skilled Technical Support Specialist to join our team at TRIPLE 'S' PROTECTION PRIVATE LIMITED.
This role is responsible for providing technical support and services to customers, ensuring their hardware and software needs are met.
The ideal candidate will have excellent problem-solving skills, strong communication abilities, and the ability to work independently in a fast-paced environment.
Key Responsibilities:- Provide technical support and services to customers via phone, email, or in-person.
- Analyze and resolve technical problems with hardware and software systems.
- Install and configure hardware and software systems as needed.
- Perform routine maintenance and repairs on equipment to ensure optimal performance.
- Develop and maintain relationships with customers to ensure high levels of satisfaction.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 2 years of experience in technical support or related field.
- Excellent problem-solving skills and analytical thinking.
- Strong communication and interpersonal skills.
- Ability to work independently in a fast-paced environment.
The estimated salary for this position is ₹60,000 - ₹80,000 per month, depending on experience.
About Us:TRIPLE 'S' PROTECTION PRIVATE LIMITED is a leading provider of technical support services. We value innovation, teamwork, and customer satisfaction.
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