Technical Support Specialist

2 weeks ago

Singapore beBeeVideoConferencing Full time $3,500 - $5,500
Job Description

We are seeking a dedicated and customer-focused technical support specialist to join our team. The ideal candidate will provide technical assistance to end users and ensure the smooth operation of video conferencing systems.

This role is perfect for someone with a passion for technology and a desire to help others.

The successful candidate will have strong knowledge of video conferencing tools such as Zoom and Microsoft Teams, excellent problem-solving and troubleshooting skills, and strong communication and interpersonal skills.

Able to work independently and as part of a team, the ideal candidate will be customer-focused with a positive attitude and a willingness to learn.


Required Skills and Qualifications
  • ITE or diploma in Information Technology, Computer Science, or a related field.
  • 0-2 years of experience in IT support or a related role.
  • Strong knowledge of video conferencing tools such as Zoom and Microsoft Teams.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal skills.
  • Able to work independently and as part of a team.

Benefits

We offer a competitive salary and benefits package, opportunities for professional development and growth, and a friendly and collaborative work environment.


Tech Requirements

To perform this job successfully, you will need:

  • Hardware skills (e.g., computer hardware)
  • Ability to multitask and manage competing priorities
  • Experience with ticketing software
  • Strong pipelines management skills
  • Good interpersonal and selling skills

About Us

We are a growing company that values our employees and offers opportunities for career growth and development.

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