Administrative Support Professional
3 days ago
Tan Tock Seng Hospital is a leading healthcare provider in Singapore, dedicated to delivering high-quality medical services to our patients.
Job Summary
We are seeking an Executive Assistant to join our Release of Information (ROI) team. As an Executive Assistant, you will be responsible for receiving and attending to internal/external parties at the counter, attending to Medical Report/Records queries, and assisting with the postage of consolidated acknowledgement letters and official receipts.
Key Responsibilities
- Receive and attend to internal/external parties at the counter
- Attend and advise on Medical Report/Records queries by requestors
- Assist in postage of consolidated acknowledgement letter and official receipt
- Assist in extending the dateline of the Medical Report/Medical Records as and when required
- Reply to external queries in relation to application of Medical Report
- Open and sort incoming mails and faxes
- Receive any documentation sent by internal staff or Courier Services
- Handle returned cases from departments & Clinics
- Follow up with Clinics on appointment scheduled for Workman Compensation/Specialist Medical Report/Objection
- Manage the MRO hotline, attend to requestor queries pertaining to Medical Report requests
- Call back the list given by Contact Centre for AM/PM Process and close Records requests
- Follow up and process Inter-hospital loans received and forwarded to other institutions
Requirements
- Diploma in Business or similar field
- 1-3 years of relevant experience in administration
- Meticulous, responsible, and possess strong communication skills
What We Offer
Tan Tock Seng Hospital offers a competitive salary package, comprehensive benefits, and opportunities for career growth and development.
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