Fostering Customer Loyalty Mortgage Specialist

6 days ago


Singapore beBeeMortgage Full time $60,000 - $100,000
Mortgage Sales & Service Specialist Job Overview

The role of a Mortgage Sales & Service Specialist involves supporting the growth of mortgage loan portfolios by identifying new business opportunities and delivering exceptional customer service. This includes guiding clients through the mortgage process from consultation to approval, fostering customer loyalty and driving loan retention.

Main Responsibilities:
  • Sales & Client Engagement: Identify sales opportunities, build relationships with customers, and focus on acquisition and retention of mortgage clients.
  • Customer Service Excellence: Provide dedicated end-to-end service throughout the mortgage process, respond promptly to enquiries and issues, and ensure high client satisfaction.
  • Loan Origination & Servicing: Assist customers in submitting applications for new and existing mortgage loans, ensure compliance with policies, regulatory guidelines, and service standards.
  • Cross-functional Collaboration: Coordinate with internal stakeholders to ensure timely and smooth loan processing, attend team discussions and upskilling sessions to support performance goals.
  • Progressive Role Scope: Successful candidates will begin with a focus on mortgage servicing before expanding into partial sales acquisition responsibilities.
Key Requirements:
  • Diploma or Degree in any discipline
  • Strong customer-centric mindset with empathy and patience
  • Comfortable handling both service-related and sales-related tasks
  • Excellent interpersonal and communication skills
  • Good problem-solving ability and ownership of outcomes
  • Team-oriented, proactive, and adaptable in a fast-paced environment

  • Mortgage Specialist

    2 days ago


    Singapore LUMI MORTGAGE PTE. LTD. Full time

    We're Hiring: Mortgage Specialist Are you passionate about helping clients achieve their homeownership dreams? Join our team as a Mortgage Specialist and be a key player in guiding customers through their home financing journey Job Responsibilities: Provide Mortgage Solutions - Advise clients on home loan options, refinancing, and mortgage planning....

  • Mortgage Specialist

    1 week ago


    Singapore LUMI MORTGAGE PTE. LTD. Full time

    Roles & Responsibilities We're Hiring: Mortgage Specialist Are you passionate about helping clients achieve their homeownership dreams? Join our team as a Mortgage Specialist and be a key player in guiding customers through their home financing journey Job Responsibilities: Provide Mortgage Solutions – Advise clients on home loan options,...

  • Mortgage Specialist

    4 days ago


    Singapore LUMI MORTGAGE PTE. LTD. Full time

    Roles & Responsibilities We're Hiring: Mortgage Specialist Are you passionate about helping clients achieve their homeownership dreams? Join our team as a Mortgage Specialist and be a key player in guiding customers through their home financing journey Job Responsibilities: Provide Mortgage Solutions – Advise clients on home loan options, refinancing, and...


  • Singapore beBeeMortgage Full time

    Job Opportunity: Mortgage Sales & Service Specialist "> We are seeking a skilled professional to support the growth of our mortgage loan portfolio. As a Client Relationship Officer, you will play a critical role in identifying new business opportunities and delivering exceptional service to existing customers. "> The ideal candidate will possess a strong...


  • Singapore MORTGAGE HUB Full time $80,000 - $120,000 per year

    Job Description:As a Mortgage and SME Loan Broker at Mortgage Hub Pte Ltd, you will play a critical role in helping clients secure financing solutions tailored to their needs. You will be responsible for client acquisition, prequalifying and assessing their financial situations, and providing strategic loan solutions.This role is ideal for individuals that...

  • Mortgage Specialist

    2 hours ago


    Singapore Citi Full time $80,000 - $150,000 per year

    Are you a highly skilled and experienced mortgage professional with a deep understanding of Singapore's property market, eager to contribute your specialized expertise within a comprehensive wealth management framework? Citibank Singapore is actively seeking a dynamic Senior Wealth Mortgage Specialist to join our Wealth Mortgage team. This critical role...

  • Mortgage Specialist

    5 days ago


    Singapore CIMB BANK BERHAD Full time

    **Job Purpose**: - To acquire new local and overseas mortgage through different channels of referrals. - Provide sound mortgage advice to customers according to their needs and provide excellent after sales services to build long term relationship. - Understand and abide by financial regulatory requirements throughout the selling process. - Achieve Sales...


  • Singapore Maybank Singapore Full time

    **JOB DESCRIPTION** A Mortgage Retention Specialist must be proactive and customer-focused. In this role, you will be responsible for engaging existing mortgage customers to retain their Mortgage by provide repricing options, and ensure a high level of customer satisfaction throughout the mortgage lifecycle. Cross-selling will also be a part of a...

  • Mortgage Specialist

    1 week ago


    Singapore beBeeMortgage Full time

    Job Title: Mortgage Specialist Role Overview: As a Mortgage Specialist, you will be responsible for evaluating loan applications, advising clients on suitable mortgage products, and ensuring regulatory compliance. Key Responsibilities: Evaluate and process loan applications accurately Advise clients on appropriate mortgage solutions Ensure...

  • Mortgage Advisor

    2 weeks ago


    Singapore Ambition Full time

    **Key Responsibilities**: - Provide independent and holistic mortgage solutions to meet clients' home ownership needs - Be motivated, result-oriented and sales-driven to meet individual sales targets - Establish individual sales networks and be confident in working with intermediaries such as various internal and external business partners, i.e., Business...