
Client Relationship Mortgage Professional
1 week ago
Job Opportunity: Mortgage Sales & Service Specialist ">
We are seeking a skilled professional to support the growth of our mortgage loan portfolio. As a Client Relationship Officer, you will play a critical role in identifying new business opportunities and delivering exceptional service to existing customers.
">The ideal candidate will possess a strong customer-centric mindset, excellent interpersonal skills, and the ability to handle both service-related and sales-related tasks. You will work closely with internal stakeholders to ensure timely and smooth loan processing, while fostering customer loyalty and driving loan retention.
">- Sales & Client Engagement: Proactively identify sales opportunities and build long-term relationships with customers through consistent follow-ups and value-added service.
- Customer Service Excellence: Provide dedicated end-to-end service throughout the mortgage process.
- Loan Origination & Servicing: Assist customers in submitting complete and accurate applications for both new and existing mortgage loans.
- Cross-functional Collaboration: Coordinate closely with internal stakeholders to ensure timely and smooth loan processing.
To succeed in this role, you will need:
">- Diploma or Degree in any discipline
- Strong customer-centric mindset with empathy and patience
- Comfortable handling both service-related and sales-related tasks
- Excellent interpersonal and communication skills
- Good problem-solving ability and ownership of outcomes
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