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Client Experience Specialist

2 weeks ago

Singapore beBeeCustomer Full time $3,500 - $4,500
Job Title:

Delivering Excellent Client Experiences

Job Description:
We are seeking a customer service professional to join our team. As a key member, you will play a vital role in ensuring our clients receive exceptional service and support.

Key Responsibilities:
• Manage client portfolios and provide proactive service to existing clients
• Reach out to inactive clients to re-engage them and improve retention rates
• Respond to ad hoc requests and inquiries from clients via various channels
• Collaborate with internal stakeholders to resolve client issues efficiently
• Maintain accurate records and documentation of client interactions

Required Skills and Qualifications:
• Strong communication and interpersonal skills
• Ability to work effectively under pressure and meet deadlines
• Proficient in technology and software applications
• Excellent problem-solving and analytical skills
• Ability to work collaboratively as part of a team

Benefits:
• Competitive salary package
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

What to Expect:
A fast-paced and dynamic work environment where you can make a real impact on our clients' experiences.