Retail Store Operations Manager
1 week ago
About the Role:
This exciting opportunity is for an experienced Retail Store Operations Manager to oversee and manage our retail stores' day-to-day operations. You will work closely with the retail team to ensure smooth-running of store operations, execute sales & marketing promotional activities, and drive business growth.
Key Responsibilities:
- Oversee and manage store operations ensuring seamless execution of daily tasks.
- Work closely with the retail team to achieve sales targets and deploy key retail initiatives across assigned accounts.
- Execute all sales & marketing promotional activities as set by management.
- Responsible for monthly sell-out target achievement in line with account targets.
- Liaise with mobile suppliers and relevant departments to ensure efficient inventory management.
- Identify opportunities to reinforce company brand through retail activities to key audiences.
- Hiring, training, and managing retail staffs.
- Ensure merchandise display of the store is aligned to the standard.
- Supporting and managing retail exclusive brands from coordinating purchase orders to stock inventory management.
- Ensure effective management of after-sales service and handling customers' feedback complaints and email enquiries.
- Implement and comply with business ethics onsite.
Requirements:
- Candidate must possess at least a Professional Certificate/Graduate Diploma in Retail or any related field or with relevant store manager experience.
- Proficient spoken and written English and Mandarin, good communication, interpersonal and writing skills.
- Excellent organizational and planning skills to execute sales campaigns with attention to details.
- Resourceful, self-motivated & great leadership skills.
- Possess strong analytical & problem-solving skills.
- Independent and able to work under minimum supervision.
About Us:
We offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about delivering exceptional customer experiences and driving business success.
Contact Information:
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