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Executive Leader

3 weeks ago

Singapore beBeeBeauty Full time $80,000 - $120,000
Job Title

We are seeking a driven and results-oriented leader to oversee the daily operations of our outlet, ensuring exceptional customer experiences and contributing to the continued success of our brand.

  • Lead and motivate a team of consultants and therapists to optimize sales while maintaining exceptional service and retail standards.
  • Achieve customer service and sales objectives by fostering a culture of excellence.
  • Handle customer refund and complaint cases promptly to ensure resolution and satisfaction.
  • Gather and document customer testimonials, feedback, and 'before and after' photos.
  • Collaborate on marketing strategies to enhance outlet sales performance.
  • Identify opportunities for improvement and implement necessary changes to elevate customer experience and service standards.
  • Demonstrate resourcefulness, a service-oriented mindset, and hands-on management skills.
About Us

Our company is dedicated to providing customers with exceptional products and services using the latest technology and methods. Our personalized approach ensures every customer's individual needs are met.

Responsibilities
  • Manage a team of consultants and therapists to optimize sales while maintaining exceptional service and retail standards.
  • Achieve customer service and sales objectives by fostering a culture of excellence.
  • Ensure smooth daily operations, monitor inventory levels, and provide training and mentorship to new staff.
  • Contribute to the development of marketing strategies to enhance outlet sales performance.
  • Continuously identify opportunities for improvement and implement necessary changes to elevate customer experience and service standards.
Requirements
  • Minimum of 3-5 years of experience in the beauty or spa industry, with prior experience in a managerial role preferred.
  • A highly motivated individual who is sales-driven and result-oriented.
  • Proven track record in achieving sales targets and driving business growth.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills with a strong focus on customer service.
  • Ability to multitask and manage priorities in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
What We're Looking For

We are looking for an individual who is passionate about the beauty and wellness industry and has a proven track record of success in a similar role. If you are a driven and results-oriented leader who is looking for a challenging opportunity, we would love to hear from you.