Parking Enforcement Officer

2 months ago


Singapore O'Connor's Singapore Pte Ltd Full time
Job Summary

We are seeking a highly organized and detail-oriented Parking Enforcement Officer to join our team at O'Connor's Singapore Pte Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our parking enforcement services.

Key Responsibilities
  • Monitor CCTV Footage: Scan and verify parking infringements from CCTV monitors to ensure accurate reporting.
  • Consolidate Infringement Reports: Compile and submit reports to customers in a timely and professional manner.
  • Customer Enquiries: Respond to customer inquiries regarding verification of traffic infringements and other related services.
  • Camera Maintenance: Report faulty cameras or breakdowns and coordinate with the Technical Support team for repairs and adjustments.
  • Excellent Customer Service: Provide prompt and professional responses to customer enquiries, resolving all in-scope issues and escalating when necessary.
Requirements
  • Education: Minimum GCE 'O' Level or equivalent qualification.
  • Training: Training on illegal parking violation rules will be provided.
  • Computer Skills: Basic computer skills are required for this role.
  • Security Clearance: Locals are preferred due to security clearance purposes.
  • Contract: One-year contract renewable, with full-time and weekend positions available.


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