
Luxury Hotel Team Member
4 days ago
We are seeking a skilled and dedicated individual to fill the position of Hotel Housekeeping Host. This role is responsible for maintaining the highest standards of cleanliness and organization within our hotel's guest rooms, public areas, and back-of-house spaces.
Key Responsibilities:- Clean and maintain guest rooms, public areas, and back-of-house spaces to meet hotel standards, including dusting, vacuuming, sweeping, mopping, and changing linens.
- Ensure that guest rooms are properly stocked with amenities and supplies, such as towels, linens, and toiletries.
- Report any maintenance issues or damage to the Housekeeping Manager immediately.
- Respond promptly to guest requests for additional amenities or services, such as extra towels, pillows, or blankets.
- Complete daily room assignments and assist with special projects as needed.
- Communicate effectively with other departments, such as Front Office and Engineering, to ensure that guest needs are met.
- Follow all safety and security procedures, including proper use of cleaning chemicals and equipment.
- Maintain a professional and courteous demeanor at all times, reflecting the hotel's commitment to exceptional guest service.
- Ability to stand, walk, and bend for extended periods of time.
- Ability to push and pull housekeeping carts loaded with cleaning supplies and linens.
- Ability to climb stairs and ladders.
- Ability to lift and carry up to 15kg.
- Previous housekeeping experience in a luxury hotel or resort/ in housekeeping operations is an added advantage.
- Strong attention to detail and ability to follow specific instructions.
- Ability to work independently and as part of a team in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Ability to work a flexible schedule, including weekends and holidays.
- Adaptable and outgoing with excellent interpersonal skills.
- Ability to work under pressure and be flexible.
- Passionate and enthusiastic with a positive 'can-do' attitude.
Do you embody the spirits of our Service Artisans –
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