Residential Operations Team Leader

3 days ago

Singapore beBeeOperational Full time $80,000 - $120,000
Job Title:
Operations Coordinator (Residential Care)

Overview:
The successful candidate will play a vital role in supporting the Home Manager in managing administrative functions, facilities, and program coordination. This includes ensuring operational efficiency, regulatory compliance, and effective communication with stakeholders.

Key Responsibilities:
  • Collaborate with Program Executives and Volunteer & Youth Development Department to design and execute age-appropriate programs for residents.
  • Ensure all regulatory documents and SOPs are up-to-date and ready for quarterly internal audits.
  • Manage work assignments to meet submission deadlines for finance, CEO, and board approvals.

Program Coordination:
  • Coordinate with estate management staff to ensure timely execution of facilities and estate-related projects.
  • Maintain facilities to the highest safety and cleanliness standards for residents.
  • Oversee Fire Safety Management for the home.

Administrative Oversight:
  • Provide weekly progress reports during operations meetings.
  • Coordinate work schedules of support staff.
  • Conduct weekly contact time with the team to gather feedback.

Requirements:
Minimum Qualifications:
  • Diploma or Degree in Social Work, Psychology, Counselling, Early Childhood, Social Services, Business Administration, or related field.
  • At least 5 years' relevant experience in social service, residential care, or related operational/administrative management roles.

Preferred Experience:
  • Supervisory experience in managing teams in a residential care setting.
  • Knowledge of regulatory requirements, child protection policies, and residential care standards.
  • Experience in program management, facilities management, or audit compliance.

Benefits:
A competitive salary and benefits package.

Working Hours:
Monday to Thursday: 8:00am - 5:30pm. Friday: 8:00am - 5:00pm

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