Guest Service Representative

13 hours ago

Singapore beBeeAttendant Full time $1,800 - $2,500
Spa/Pool Attendant - A Challenging Opportunity

We are seeking a skilled and enthusiastic Spa/Pool Attendant to join our wellness team. As a key member of our department, you will be responsible for ensuring the safety, cleanliness, and comfort of our guests using the spa and pool facilities.

Job Description:
  • Provide exceptional guest service and ensure their overall experience is enjoyable and relaxing.
  • Maintain the cleanliness and organization of the spa and pool areas, including the changing rooms, decks, and surrounding areas.
  • Monitor pool activities to ensure guest safety and compliance with pool rules.
Required Skills and Qualifications:
  • Prior experience in a similar role or relevant industry (hotel, hospitality, etc.).
  • Strong swimming skills and ability to work outdoors in varying weather conditions.
  • Current CPR, First Aid, or Lifeguard certification (an asset).
  • Excellent communication and interpersonal skills.
Benefits:
  • This role offers the opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and contributing to the success of our wellness department.
  • A fun and supportive work environment.

As a valued member of our team, you can expect ongoing training and development opportunities. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity

Key Responsibilities:
  • Greet guests and provide information about spa/pool rules, services, and facilities.
  • Assist guests with seating arrangements, towels, and other amenities.
Safety and Supervision:
  • Monitor pool activities to ensure guest safety and compliance with pool rules.
  • Respond promptly to emergencies and provide first aid or CPR if necessary.
  • Report any safety hazards or maintenance issues immediately.
Maintenance and Cleanliness:
  • Maintain the cleanliness of the spa changing rooms, and area, pool area, including decks, lounge chairs, and surrounding areas.
  • Ensure proper functioning of pool equipment and report issues to maintenance staff.
  • Regularly check pool water quality and notify relevant personnel if adjustments are needed.
Administrative Duties:
  • Manage inventory of spa/pool supplies such as towels and ensure they are restocked as needed.
  • Maintain accurate logs of pool attendance and incident reports.
Team Collaboration:
  • Work closely with lifeguards, maintenance staff, and management to ensure smooth operations.
  • Participate in team meetings and training sessions as required.
  • Observe all brand/operating standards and/or LQA.
  • Follow all workplace safety and security policies and procedures.

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