Relationship Manager

5 days ago


Singapore BANK OF CHINA LIMITED Full time
Job Summary

We are seeking a highly motivated and experienced Relationship Manager to join our team at BANK OF CHINA LIMITED. As a key member of our corporate banking team, you will be responsible for managing and servicing our existing non-borrowing corporate portfolio, as well as growing our customer base through effective relationship building and cross-selling our products and services.

Key Responsibilities
  • Manage and service the existing non-borrowing corporate portfolio, ensuring timely and effective delivery of services.
  • Grow our customer base through proactive relationship building, identifying new business opportunities, and cross-selling our products and services.
  • Attend to walk-in corporate customers' enquiries and opening of new corporate accounts, providing exceptional customer service and support.
  • Conduct necessary KYC checks on new-to-bank corporate customers and periodic KYC reviews on existing customers, ensuring compliance with regulatory requirements.
  • Explore opportunities to develop non-borrowing customers into borrowing relationships, providing tailored solutions to meet their financial needs.
  • Promote and cross-sell our various products and services, including deposits, corporate banking solutions, and financial services.
  • Handle corporate customer service requests and complaint management, ensuring prompt and effective resolution.
Requirements
  • Degree in Business, Finance, or related fields.
  • Outgoing and comfortable in meeting new and existing clients, with excellent interpersonal and verbal communication skills.
  • Self-motivated, meticulous, and able to multitask, with a strong ability to work in a fast-paced environment.
  • Good written and verbal communication skills in Chinese and English, with the ability to communicate effectively with our Chinese-speaking customers and HQ.

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