Program Manager, Global Integration and Operations
1 week ago
The Program Manager, Global Integration and Operations role is a critical position within TD SYNNEX, requiring an individual with exceptional leadership skills and the ability to manage complex global programs.
Job Responsibilities:This role involves primary day-to-day interaction with customers, understanding and executing all contracts, master services agreements, and statements of work. Additionally, it requires tracking and meeting customer program profitability goals, monitoring and reporting adherence to contracted SLAs, and identifying continuous improvement opportunities post-implementation.
The ideal candidate will have in-depth knowledge of customer agreements and program requirements, as well as the ability to drive issue resolution within cross-functional teams. They must also be able to own updating and keeping current program documentation, ongoing reporting, and service level tracking.
Required Skills and Qualifications:The successful candidate will possess at least 8-10 years of relevant work experience, with excellent written and verbal communication skills. They must be able to analyze and resolve complex issues and problems in a sound and timely fashion, as well as collaborate effectively with others to achieve goals.
Able to adjust readily to change and adapt as needed, the ideal candidate will also be decisive and able to execute oral and written instructions. Strong organizational and time management skills are essential, along with the ability to perform complex mathematical calculations and communicate clearly and convey necessary information.
Benefits:TD SYNNEX offers a comprehensive benefits package, including elective benefits tailored to your country's needs. Our company prioritizes growth and development, providing formal programs on leadership and professional development, as well as many on-demand courses.
We strive to elevate our employees' personal well-being through seminars, events, and our Life Empowerment Assistance Program. Our commitment to diversity, equity, and inclusion fosters a culture where every voice is valued.
In this role, you'll have the opportunity to network with colleagues globally, participate in peer-led communities, and engage in local volunteering events and environmental initiatives. We're proud to be recognized as a great place to work and a leader in promoting and practicing diversity, equity, and inclusion.
About Us:TD SYNNEX is a leading technology distribution company dedicated to providing innovative solutions for our clients and partners. With a strong commitment to growth, development, and community involvement, we empower our employees to succeed and make a lasting impact.
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