Medical Operations Director

6 days ago


Singapore ADVENT ENDODONTICS INC PTE. LTD. Full time
Job Summary

The Medical Operations Director at Advent Endodontics Inc plays a pivotal role in ensuring seamless clinic operations. This position encompasses front desk responsibilities, administrative tasks, and patient care services management, focusing on enhancing the patient experience and maintaining efficiency.

Key Responsibilities:
  • Front Desk Operations:
  • Manage patient registration and payment processes.
  • Schedule appointments and maintain the clinic's appointment calendar.
  • Handle incoming calls, emails, and inquiries from patients.
  • Patient Management:
  • Collect patient information and maintain accurate patient records.
  • Assist in processing insurance claims and verifying patient insurance coverage.
  • Address patient concerns and provide support throughout their treatment journey.
  • Administrative Duties:
  • Manage clinic correspondence, including letters and mail.
  • Prepare and maintain clinical documentation and reports as required.
  • Oversee inventory management for office supplies and dental materials.
  • Team Collaboration:
  • Work closely with dentists and support staff to facilitate patient care.
  • Coordinate with suppliers and vendors for clinic needs and supplies.
  • Collaborate with other dental clinics to facilitate patient referrals, ensuring smooth communication and continuity of care for patients requiring specialized treatments.
  • Quality Assurance:
  • Monitor clinic operations to ensure compliance with health regulations and standards.
  • Assist in implementing improvements to enhance operational efficiency and patient satisfaction.
  • Training and Development:
  • Support onboarding and training of new staff members.

Salary: $60,000 - $80,000 per annum.

This position requires a strong understanding of healthcare administration, business acumen, and excellent communication skills. The ideal candidate will have at least 2 years of experience in a similar role and be proficient in medical software, Microsoft Word, and Excel.



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