Medical Operations Manager
4 days ago
Crawford Medical Centre PTE. LTD. is seeking a highly skilled Medical Operations Manager to oversee daily clinic operations and lead our team to deliver exceptional patient care.
The estimated salary for this role is SGD 6,500 - 8,000 per month, depending on experience.
About the Role:
We are looking for an experienced professional to manage the day-to-day operations of our clinic, including health screening and GP services. The successful candidate will have excellent leadership skills and be able to motivate and support our front-line staff to provide top-notch service to our patients.
The ideal candidate will have at least a min Diploma and above in a relevant field and experience in managing outpatient clinic operations or working in a GP setting. They should also possess excellent interpersonal and communication skills, as well as strong organizational and multitasking abilities.
About Us:
Crawford Medical Centre PTE. LTD. is a reputable healthcare provider committed to delivering high-quality patient care. We offer a dynamic work environment with opportunities for growth and development.
Key Responsibilities:
- Oversee daily clinic operations, including health screening and GP services
- Manage front-of-house, including reception, patient check-ins, and customer service
- Lead and support front-line and back-office staff
- Oversee management of patient appointments and record-keeping efficiently
- Address and resolve inquiries and complaints professionally
- Liaise with external vendors and healthcare professionals as needed
- Actively identify and implement strategies to enhance patient experience and operational flows
- Ensure compliance with healthcare regulations and policies
- Monitor clinic performance metrics and develop improvement plans when necessary
Required Skills and Qualifications:
- Min Diploma and above in a relevant field
- Experience in managing outpatient clinic operations or working in a GP setting
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Proficient in clinic management software and Microsoft Office
Benefits:
- A competitive salary of SGD 6,500 - 8,000 per month
- A dynamic work environment with opportunities for growth and development
- A comprehensive benefits package
Others:
- Schedule: Mondays to Fridays (0830hrs - 1730hrs or 0900hrs - 1800hrs), Saturdays (0830hrs - 1230hrs)
- Troubleshooting, Microsoft Office, Legal Documents, Microsoft Excel, Process Improvement, Inventory, Healthcare, Invoicing, Attention to Detail, Audits, Communication Skills, Customer Service, Screening, Scheduling
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