Front-of-House Operations Associate

2 weeks ago

Singapore beBeeCustomerService Full time $2,500 - $4,500
Job Title: Front-of-House Operations Associate

We are seeking a highly motivated and customer-focused Front-of-House Operations Associate to join our team. As a key member of our service team, you will play a vital role in ensuring that our guests receive exceptional service and have an outstanding dining experience.

Responsibilities:
  • Provide warm and attentive service to guests, addressing their needs promptly and efficiently.
  • Work collaboratively with the FOH team to ensure seamless service delivery during peak hours.
  • Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
  • Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
  • Utilize your knowledge of the menu to suggest items to guests, upsell when appropriate, and answer any questions they may have.
  • Process customer payments accurately and operate the POS system for efficient billing and order tracking.
Requirements:
  • Previous experience in a customer service role, preferably in the food and beverage industry.
  • Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
  • Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
  • Proactive approach to acquiring new skills and knowledge.
What We Offer:

We provide a supportive and dynamic work environment, opportunities for professional growth and development, and a competitive compensation package.

Why Join Our Team?

At [Company Name], we value our employees' contributions and strive to create a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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