Exam Operations Manager

4 days ago

Singapore beBeeExamination Full time $90,000 - $120,000
Exam Operations ManagerWe are seeking a highly skilled and experienced Exam Operations Manager to lead our team in the planning, organisation and execution of examinations.Key Responsibilities:
  • Plan and coordinate the conduct of semester, centralised and decentralised examinations, as well as special term examinations.
  • Manage relationships with stakeholders, including schools, faculties and external examiners.
  • Ensure the smooth operation of examination timetabling, examiner and invigilator management, and venue planning.
  • Spearhead the review and update of processes, policies, procedures and regulations for the conduct of examinations.
  • Engage with stakeholders and respond to public queries and critical issues raised by schools.
  • Make critical decisions during operational disruptions, incidents in examinations, or reputational risks that impact the University.
Requirements:
  • Bachelor's degree from a recognised university.
  • 10 years of supervisory and administrative experience preferably in the tertiary education sector.
  • Experience and knowledge in academic services, exam management, audit and governance, stakeholder engagement, digital transformation, event management, and/or central administration would be advantageous.
Purpose-driven leadership with excellent people management skills and strong student-centric mindset.Highly analytical and organised with strong orientation in efficiency, user experience, and governance.Strong team player with excellent interpersonal, communication, and stakeholder engagement skills.Highly agile with growth-mindset, high resilience and adaptability to new situations.Meticulous and high attention to details in planning and execution.

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