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Customer Service Representative
2 weeks ago
We are seeking a Customer Service Representative to provide exceptional customer experiences and contribute to the success of our sales team. This role involves working in a fast-paced environment, interacting with customers, and performing various duties to drive sales and maintain store cleanliness.
Key Responsibilities:- Customer Service: Provide friendly and courteous service to all customers, ensuring their needs are met and they feel valued.
- Cashier Duties: Process customer transactions efficiently and accurately, handling cash, credit card payments, and other payment methods.
- Sales Promotion: Upsell products and services to customers, maximizing sales opportunities and driving revenue growth.
- Store Maintenance: Maintain a clean and organized store environment, including stocking shelves, facing merchandise, and disposing of waste.
- Tasks Assigned: Perform tasks assigned by the Store Manager, such as opening/closing procedures, inventory management, and visual merchandising.
- Age Requirement: Meet the minimum age requirement for selling tobacco products, as per regulatory requirements.
- Work Schedule: Be comfortable working rotating shifts planned by the Store Manager, including weekends and public holidays.
- Interpersonal Skills: Demonstrate good interpersonal skills and be a team player, contributing to a positive and inclusive work environment.