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Programme & Strategy Manager

2 months ago

Singapore LOVE, NILS LTD. Full time
Job Summary

We are seeking a highly skilled Programme & Strategy Manager to lead our Programme Department in delivering high-quality supportive programmes to children with cancer and their families. The successful candidate will be responsible for planning and organising programmes that provide meaningful psychosocial support to our beneficiaries.

Key Responsibilities
  • Programme Strategy and Logistics
    • Develop and implement programme strategies to ensure successful programme delivery, including special events throughout the calendar year.
    • Collaborate with stakeholders to establish and grow positive working relationships.
    • Utilise data management systems to collect and evaluate programme data for quality, efficiency, and effectiveness.
  • Community Management and Communication
    • Create a strong sense of community by communicating with families in a sensitive, positive, and supportive manner.
    • Serve as an information resource to families and facilitate communication directly with beneficiaries to promote programme offerings, answer inquiries, and enrolment and exit of programmes.
    • Serve as a trusted ambassador for the charity, promoting and increasing awareness to the community, listening and gathering valuable feedback on the ground.
  • Evaluation and Reports
    • Monitor and measure programme performance (KPIs) to optimise results against programme goals and adhere to approved budgets.
    • Generate monthly and quarterly reports, and provide key inputs for quarterly Board reports.
    • Research and analyse what other similar social service agencies/charities are doing locally and internationally.
    • Collect and implement programme impact data, including outputs, testimonials, and surveys for data impact analysis, annual report, and programme evaluation.
Requirements
  • Strong passion and dedication to serving in the social sector.
  • Bachelor's degree, ideally in social work, psychology, or related field.
  • 3+ years of experience in Programme Management or related field.
  • Previous experience working or volunteering in non-profit or social service agencies.
  • Strong empathy and interpersonal skills with excellent communications skills (both verbal and written).
  • Enthusiasm for working with children and families.
  • Ability to manage multiple complex projects at once and leading a team to meet programme objectives.
  • Resourceful, self-motivated, and target-driven with a keen sense of innovation.
What We Offer
  • Competitive salary.
  • Opportunities for career development and future prospects in the organisation.