Customer Service Operations Coordinator

7 days ago


Singapore WECRUIT PTE. LTD. Full time

About Wecruit Pte Ltd

We are a leading recruitment agency dedicated to providing exceptional services to our clients and candidates. Our team is passionate about delivering results-driven solutions that meet the needs of our customers.

Job Title: Customer Service Operations Coordinator

Estimated Salary: SGD 35,000 - 45,000 per annum

Job Description:

We are seeking an experienced Customer Service Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring seamless customer service delivery across various channels.

Key Responsibilities:

  • Handling Shipping Documents: Verify and process shipping documents, including BLs, DOs, invoices, and other relevant papers.
  • Sending Pre-Alerts and Manifests: Send pre-alerts and manifests to overseas agents in a timely manner to ensure smooth logistics operations.
  • Arrival Notice Management: Coordinate with consignees to ensure prompt collection and delivery of import shipments.
  • Customs Documentation: Collaborate with permit declarants to ensure accurate and compliant customs documentation.
  • Vendor and Agent Communication: Verify vendor invoices and agent debit notes to ensure accuracy and compliance.
  • Payment Coordination: Arrange payments to co-loaders and carriers as required.
  • Paperwork Compliance: Ensure all paperwork is complete, accurate, and in compliance with company policies.

Required Skills and Qualifications:

  • Customer Service Experience: Minimum 2 years of experience in customer-facing roles, preferably in logistics or shipping.
  • Communication Skills: Excellent verbal and written communication skills to interact with internal and external stakeholders.
  • Microsoft Office: Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.
  • Team Player: Ability to work collaboratively as part of a dynamic team.

Benefits:

  • Competitive Salary: SGD 35,000 - 45,000 per annum, commensurate with experience.
  • Opportunities for Growth: We offer opportunities for professional growth and development within the company.
  • Collaborative Work Environment: Our team is passionate about delivering exceptional service and working collaboratively to achieve common goals.


  • Singapore Customer Labs Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...


  • Singapore SINGAPORE AREA COORDINATOR Full time

    Job OverviewSINGAPORE AREA COORDINATOR seeks highly motivated individual to fill laborer position. This role offers a unique opportunity to work in a dynamic team environment, providing exceptional customer service and maintaining facilities.


  • Singapore SINGAPORE AREA COORDINATOR Full time

    Job SummaryThis is an exciting opportunity to join the Singapore Area Coordinator as a Recreation Services Coordinator.The successful candidate will be responsible for delivering a variety of recreational services, including special events, information and resources, command events, visiting ships or fleet support, community events, trips, tours, outings,...


  • Singapore SINGAPORE AREA COORDINATOR Full time

    As a Customer Service and Maintenance Specialist with the SINGAPORE AREA COORDINATOR, you will play a vital role in ensuring the seamless operation of our Morale, Welfare, and Recreation Department's facilities. Your primary responsibility will be to maintain the cleanliness and tidiness of our club interior and exterior, as well as other areas as...


  • Singapore LUXURY COACH SERVICE Full time

    We are seeking a highly skilled Sales Operations Coordinator to join our team at LUXURY COACH SERVICE.About the RoleThis is an exciting opportunity for a motivated and experienced professional to contribute to the growth and success of our company. As a Sales Operations Coordinator, you will play a critical role in supporting our sales team in achieving...


  • Singapore SINGAPORE AREA COORDINATOR Full time

    Job OverviewSingapore Area Coordinator seeks a motivated Recreation Program Coordinator to support the Non-Appropriated Fund (NAF) Fleet Readiness Branch; Fleet and Family Readiness (FFR) Programs; Commander, Navy Installations Command (CNIC).About the JobThis 20-34 hour per week position is assigned to provide varied duties in support of the Recreation...


  • Singapore TOP ONE SERVICE PTE. LTD. Full time

    At TOP ONE SERVICE PTE. LTD., we are seeking a seasoned Customer Service Manager to spearhead our operations and drive excellence in service delivery.About the RoleThe successful candidate will be responsible for coordinating with our supervisor and clients to ensure top-notch service delivery. This includes developing and reviewing operation plans to...


  • Singapore BAUMER (SINGAPORE) PTE. LTD. Full time

    Job OverviewBaumer (Singapore) PTE. LTD. is seeking a highly skilled Customer Service Operations Coordinator to support our customer service operations by coordinating goods order and delivery processes.This role plays a key part in the overall efficiency of the customer service department through various administrative tasks, including transactional aspects...


  • Singapore SINGAPORE AREA COORDINATOR Full time

    Warehouse Operations Coordinator Job DescriptionWe are seeking a skilled and detail-oriented Warehouse Operations Coordinator to join our team in Singapore.About the Role:The successful candidate will be responsible for managing various tasks related to the receipt, storage, and issuance of stock and merchandise in our warehouse.Key...


  • Singapore TALENT TRADER GROUP PTE. LTD. Full time

    Discover a fulfilling career as a Customer Service Operations Coordinator at TALENT TRADER GROUP PTE. LTD.About the RoleWe are seeking an experienced professional to join our team as a Customer Service Operations Coordinator. This role will involve attending to customers' enquiries and feedback on customer orders' status, processing orders efficiently, and...


  • Singapore CELECTI PTE. LTD. Full time

    Job Title: Customer Service Operations CoordinatorWe are seeking a highly organized and detail-oriented Customer Service Operations Coordinator to join our team at CELECTI PTE. LTD.Estimated Salary: $2800 per monthAbout the Role:This is an exciting opportunity for a motivated individual to play a key role in our customer service operations. The ideal...


  • Singapore JFT ORCHARD PTE. LTD. Full time

    We are seeking a highly skilled Customer Service Operations Coordinator to join our team at JFT Orchard Pte. Ltd.About the RoleAs a Customer Service Operations Coordinator, you will be responsible for addressing customer issues, providing solutions, and arranging appointments.You will also be required to respond to customer inquiries via phone or SMS,...


  • Singapore SINGAPORE AREA COORDINATOR Full time

    As a Recreation Aid at the Singapore Area Coordinator, you will play a crucial role in supporting the Recreation Program, which includes Morale, Welfare, and Recreation (MWR) special events, MWR information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets,...


  • Singapore WHS GLOBAL LOGISTICS PTE. LTD. Full time

    We are seeking a skilled Customer Service Operations Coordinator to join our team at WHS Global Logistics PTE. LTD. in Singapore.The estimated salary for this position is SGD $45,000 - $60,000 per annum, depending on experience and qualifications.Job Description:This role involves coordinating customer logistical needs, interfacing with operations, and...


  • Singapore HLN RUBBER PRODUCTS PTE. LTD. Full time

    Job OverviewWe are seeking a highly skilled Customer Service Operations Coordinator to join our team at HLN RUBBER PRODUCTS PTE. LTD. The ideal candidate will have a strong background in customer service and be able to provide exceptional support to our clients.About the RoleThis is a key position within our organization, responsible for ensuring that our...


  • Singapore TIMES24 SINGAPORE PTE. LTD. Full time

    Job DescriptionAs a key member of the TIMES24 SINGAPORE PTE. LTD. team, we are seeking a Customer Service Operations Coordinator to join our 24/7 control centre operations.We offer a competitive salary range of SGD $35,000 - SGD $50,000 per annum depending on experience and qualifications. This role is ideal for individuals with excellent communication...


  • Singapore FIELD CATERING & SUPPLIES PTE LTD Full time

    Job DescriptionWe are seeking a highly skilled Customer Service and Operations Coordinator to join our team at FIELD CATERING & SUPPLIES PTE LTD.About the RoleThis is a dynamic role that requires strong communication and organizational skills to effectively handle customer inquiries, process orders, and coordinate logistics. The ideal candidate will have...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job OverviewWe are seeking a skilled Customer Service and Operations Coordinator to join our team at THE SUPREME HR ADVISORY PTE LTD. The ideal candidate will have excellent communication skills, be able to work independently, and possess strong organizational abilities.Key Responsibilities:Order Processing: Coordinate the processing of orders, manage...


  • Singapore WBS LOGISTICS PTE. LTD. Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Service Operations Coordinator to join our team at WBS Logistics PTE. LTD.About the Role:As a Customer Service Operations Coordinator, you will play a crucial role in ensuring the smooth operation of our customer service department. Your primary responsibility will be to handle shipping...


  • Singapore GENTLE DINING PTE. LTD. Full time

    Job Summary:A customer-centric and service-oriented role has become available at Gentle Dining PTE. LTD., a forward-thinking company committed to delivering exceptional experiences. We are seeking a highly skilled Customer Service Operations Coordinator to join our team, responsible for ensuring seamless order processing, efficient customer support, and...