
Project Support Specialist
2 days ago
Job Title: Project Support Specialist
We are seeking an experienced and skilled Project Support Specialist to join our team. The ideal candidate will possess hands-on experience in equipment maintenance, troubleshooting, and customer support.
About the Role:
The successful candidate will be responsible for performing routine maintenance tasks, identifying and resolving technical issues, and providing exceptional customer service. A strong analytical mindset and excellent problem-solving skills are essential for this role.
Key Responsibilities:
- Maintenance Tasks: Perform routine maintenance on healthcare automation equipment and systems, ensuring optimal performance and efficiency.
- Troubleshooting: Identify and resolve technical issues on-site and remotely, minimizing downtime and ensuring business continuity.
- Customer Service: Provide exceptional customer service, responding promptly to queries and concerns, and ensuring high levels of satisfaction.
- Documentation: Maintain accurate records and technical documentation, facilitating knowledge sharing and best practices.
Requirements:
- A diploma in Mechanical, Electrical, Mechatronics, or Electronics Engineering.
- A minimum of 2 years' experience in field service or technical support.
- Technical Skills: Basic knowledge of server and network setup, familiarity with PLC systems, and automation equipment.
- Skillset: Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
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