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Loan Recovery Specialist

3 weeks ago

Singapore beBeeRecovery Full time $50,000 - $80,000

We are seeking a highly motivated Loan Recovery Specialist to join our team.

The role involves engaging with customers to negotiate payments, resolve account issues, and support overall recovery efforts. As a key member of our collections team, you will play a critical role in achieving assigned collection targets and Key Performance Indicators (KPIs).

Key Responsibilities:
  • Make outbound calls to customers to follow up on overdue payments
  • Negotiate repayment arrangements and ensure timely collections
  • Ensure collection efforts align with company standards and policies

Our ideal candidate possesses excellent communication skills, a strong ability to empathize with customers, and a results-driven mindset. If you have a proven track record in loan recovery and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

A successful candidate will have experience in negotiating with customers, resolving disputes, and maintaining accurate records. The role requires a high level of professionalism, discretion, and attention to detail.

Required Skills and Qualifications:

Relevant Skills:

  • Loan Recovery
  • Debt Collection
  • Claims Recovery
  • Assets Recovery
  • Service Recovery

Personal Qualities:

  • Excellent Communication Skills
  • Strong Negotiation Skills
  • Ability to Work Under Pressure
  • High Level of Professionalism

Interested applicants should possess a proactive approach, a strong work ethic, and a commitment to delivering results.

As a valued member of our team, you will be offered opportunities for growth and development, as well as a competitive remuneration package.

Thank you for considering this opportunity.