
Service Receptionist Professional
1 day ago
We are seeking a highly skilled and experienced professional to handle customer service and receptionist duties in a dynamic environment.
Main Responsibilities:
- Provide exceptional customer service with efficiency, effectiveness, and quality.
- Handle customer feedback/complaints/inquiries effectively and professionally via phone or walk-in.
- Maintain effective communication for customer retention.
- Generate reports and suggest service improvement initiatives and processes.
- Perform cashiering duties.
- Maintain and update appointments for servicing and repairs.
- Inform customers about promotions and follow up through phone calls reminding them of vehicle inspections.
- Upsell products and services to customers.
- Other ad hoc duties assigned by manager.
Requirements:
- A minimum of 2 years' experience in a front desk, receptionist, or customer service related role.
- Ability to commit 5.5 days alternate Saturday.
Preferred Skills:
- Customer Retention
- Microsoft Office
- Microsoft Excel
- Literacy
- Treatment
- WIP
- Administration
- Estimates
- Driving License
- Class 3 Driving License
- Warranty
- Automotive Industry
- Cashiering
- Customer Service
- Customer Service Experience
About the Opportunity:
This is an excellent chance to work in a fast-paced environment and make a real difference in the lives of our customers.
Our Company:
We are a leading provider of HR services in Singapore, dedicated to delivering exceptional results and exceeding customer expectations.
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