Healthcare Operations Director
5 days ago
As a seasoned healthcare operations professional, you will play a key role in leading and overseeing the daily operations of our business office to ensure seamless service delivery across healthcare administrative functions.
About the Role- You will drive strategic initiatives aimed at enhancing operational efficiency through digital transformation, automation, and technology adoption.
- Your expertise in RPA project management will enable you to successfully coordinate vendor partnerships, internal IT collaborations, and end-user engagement for effective implementation, integration, and adoption.
- Monitoring and evaluating RPA solutions and digital tools will be crucial in identifying opportunities for continuous improvement and process enhancement.
- You will develop and implement policies, workflows, and SOPs to ensure accuracy, compliance, and exceptional service quality.
- Collaborating with clinical, finance, and operations teams is essential in streamlining processes and supporting organizational goals.
- Vendor management, contract negotiations, and service-level performance tracking for outsourced solutions and technology partners are critical responsibilities.
- Ensuring compliance with healthcare regulations, data security, and patient confidentiality standards is paramount.
- Leading a team of executives and officers, fostering a culture of innovation, accountability, and service excellence, is an exciting aspect of this role.
- Preparation of reports, analyses, and business insights for senior leadership to support decision-making and resource planning is also required.
- Bachelor's degree in Business Administration, Healthcare Management, or a related discipline.
- A minimum of 8–10 years of experience in healthcare operations, with proven leadership in managing business office functions.
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