Key Accounts Operations Manager

6 hours ago


Singapore INFINIX FACILITIES MANAGEMENT PTE. LTD. Full time

At INFINIX FACILITIES MANAGEMENT PTE. LTD., we are seeking an experienced Key Accounts Operations Manager to oversee our operations and ensure the highest level of customer satisfaction.

About the Role

This is a dynamic opportunity for a seasoned professional to lead our team in providing top-notch services to our clients. As a Key Accounts Operations Manager, you will be responsible for supervising assigned shifts, conducting daily pre-operation meetings with staff, and ensuring all cleaning works are carried out as per schedule.

Responsibilities
  • Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staff on duties
  • Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery
  • Ensure all daily and periodic cleaning works are carried out as per schedule
  • Attend to complaints and ensure customers' satisfaction
  • Check on staff punctuality and discipline
  • Any other duties assigned by Superiors and Clients

In this role, you will have the opportunity to work with a diverse range of clients and locations across the island. We offer competitive salary packages, ranging from SGD $5,000 to SGD $6,500 per month, depending on experience, plus additional benefits.

Requirements
  • Able to work midnight shift
  • Able to work OT including weekends and public holidays
  • Able to work in islandwide locations, and able to go to multiple locations daily
  • Excellent customer service skills and able to interact well with clients
  • At least 1 year's experience in similar role in cleaning sector
Benefits

We offer a comprehensive compensation package that includes:

  • Competitive salary range: SGD $5,000 - SGD $6,500 per month
  • Opportunities for career growth and professional development
  • A supportive and collaborative work environment

If you are a results-driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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