Patient Experience Specialist

1 week ago


Singapore beBeeCare Full time $4,000 - $6,000

Transforming Patient Experience through Empathy and Innovation

The role of a Patient Care Executive is pivotal in enhancing the patient experience in hospitals. We are seeking vibrant and enthusiastic individuals to join our team in Hyderabad, Telangana.

Our goal is to revolutionize the patient experience by collaborating with hospitals to empower them to transform their patients into devoted brand ambassadors.

Through consumer behavior principles, psychology, and cutting-edge hospitality services, we focus on strengthening the emotional connection between businesses and their customers.

Patient Care Executives will interact daily with patients, gather their experiences and insights, converse with them, comprehend their experiences, and record these interactions via a mobile application on a handheld tablet or mobile device.

As a key component of our solution delivery process, young and dynamic candidates with a strong appeal are encouraged to apply. Proficiency in English, Telugu, and Hindi is essential. Candidates with a background in Psychology and Hospitality will be given preference. This position is exclusively open to female candidates.

We offer a collaborative and innovative work environment, opportunities to make a real impact in healthcare, training and development programs to enhance your skills, and a competitive compensation package.

This is a full-time position based in Hyderabad. The required languages for this role are English, Telugu, and Hindi. Work location is in person.

Key Requirements:

  • Strong communication and interpersonal skills
  • Excellent problem-solving and analytical skills
  • Ability to work in a fast-paced environment

Benefits:

  • Competitive salary
  • Opportunities for professional growth and development
  • A collaborative and innovative work environment


  • Singapore beBeeCustomerSupport Full time $4,000 - $6,000

    Job Title: Patient Experience SpecialistKey Responsibilities:• Handle patient inquiries and schedule appointments through various channels (phone, email, SMS)• Coordinate medical appointments across different specialties and clinics• Process referrals from primary care physicians and external specialists• Send appointment reminders and follow-up...


  • Singapore beBeeHealthcare Full time $4,500 - $5,500

    Patient Experience SpecialistAs a Patient Experience Specialist, you will play a vital role in supporting our healthcare services by serving as the primary point of contact for patients and internal/external customers. You will be responsible for ensuring that the patient service desk and waiting area are ready during clinic hours.Ensure the patient service...


  • Singapore beBeePatient Full time $4,000 - $6,000

    As a Patient Experience Specialist, you will have the opportunity to deliver administrative and clinical services that enhance patient experience and contribute towards creating a seamless care journey.Job DescriptionKey Responsibilities:Provide exceptional patient service and support in a fast-paced environmentDemonstrate a strong commitment to delivering...


  • Singapore beBeeService Full time $2,500

    Job Title: Patient Service Associate">Job Description: Provide patient care services in a fast-paced healthcare environment.Ensure seamless communication and coordination between patients, doctors, and staff members.Responsibilities: Greet and register patients upon arrival.Coordinate specialists' consultations and referrals efficiently.Manage patient...


  • Singapore beBeeCustomerService Full time $42,000 - $102,000

    We are seeking an individual to join our team as a patient experience specialist. In this role, you will be responsible for supporting the office of patient experience in managing feedback and responses within the hospital.">Key responsibilities include:Attending to walk-in patients and families, as well as phone calls to the ope hotlineReviewing and...


  • Singapore beBeeCustomerService Full time

    We are seeking an individual to join our team as a patient experience specialist. In this role, you will be responsible for supporting the office of patient experience in managing feedback and responses within the hospital. "> Key responsibilities include: Attending to walk-in patients and families, as well as phone calls to the ope hotline Reviewing...


  • Singapore beBeePatient Care Specialist Full time $40,000 - $60,000

    Job Summary\Our organization is seeking a dedicated and skilled Clinic Assistant to support our physiotherapy team in ensuring smooth clinic operations and delivering exceptional patient care.\Key Responsibilities:\\Support the physiotherapy team in providing exceptional patient care\Ensure smooth clinic operations\Provide assistance with administrative...


  • Singapore beBeeCustomer Full time $40,000 - $80,000

    Frontline Patient Experience SpecialistDelivering an exceptional patient experience is a top priority. Our team is seeking a highly skilled Customer Service Representative to join us in this key role.Provide comprehensive explanations to patients on what to expect during their care journeySchedule appointments and manage patient flow efficientlyCollect...


  • Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed **is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a Patient Service Officer to be part of the Specialist Outpatient team. - Perform registration: key in patients’ data and register in the system. - Generate bill...


  • Singapore beBeeCustomer Full time

    Frontline Patient Experience Specialist Delivering an exceptional patient experience is a top priority. Our team is seeking a highly skilled Customer Service Representative to join us in this key role. Provide comprehensive explanations to patients on what to expect during their care journey Schedule appointments and manage patient flow efficiently ...