Strategic Operations Manager
3 weeks ago
About the Role
As a key member of our Partnerships Strategic Operations (PSO) team, you will play a critical role in driving new partner implementations and programs, ensuring the efficiency and reliability of our existing partnerships, and collaborating closely with engineers and partners to facilitate smooth collaboration between these parties.
Responsibilities
- Build and maintain technical operations relationships with key financial institution partners.
- Work cross-functionally with Stripe teams to build integrations, products, and support deals, and drive process enhancements.
- Develop and manage end-to-end project plans for new implementations, ensuring timely delivery.
- Help define and implement metrics to measure and improve partner health.
- Assist with incident resolution, collaborating with Engineering teams to drive partner communications and escalations.
Requirements
- 5+ years of technical project/program management and/or business operations experience.
- Proven ability to drive medium-to-large sized technical projects with external partners and cross-functional internal stakeholders.
- Strong analytical skills, with excellent problem-solving abilities and interpersonal and communication skills.
What We Offer
At Stripe, we're building a platform to expand the GDP of the internet. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. This means you'll have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
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