Transfer Agency Supervisor

2 weeks ago


Singapore SS&C Technologies Full time
Job Summary

We are seeking an experienced Associate Director to lead our Investor Services team at SS&C Technologies.

The ideal candidate will have a minimum of 6 years of experience in Transfer Agency/Investor Services, preferably in hedge funds. They should have experience as a supervisor and ability to multitask, excellent communication and client service skills, and fluency in written and spoken English.

Key Responsibilities
  • Lead a team of 3-5 staff providing investor transaction processing, KYC/AML documents reviews, and other client reporting services
  • Control and monitor processes to ensure timely delivery and meet agreed KPIs
  • Promote and provide demos to clients on the use of SS&C portal and other new systems or applications
  • Attend client board meetings and respond to inquiries from fund managers, investors, and auditors
  • Handle new client onboarding and meet potential clients to present our investor services model
  • Participate in system/process enhancement projects to improve reporting quality or operational efficiency
Benefits

We offer a competitive salary and benefits package, including medical, dental, vision, employee assistance program, parental leave, and well-stocked pantry. We also offer paid further education opportunities for eligible employees and a bonus scheme.



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